Microsoft thinks Windows 10 file deletion glitch is fixed

Reuters

• Microsoft believes it has fixed a glitch in the latest
  Windows 10 update that was causing users to permanently lose
  some of their files.
• In a blog post, Microsoft says that it’s starting to roll out
  a fixed version of the update — but only to the Windows Insider
  community, Microsoft’s group of volunteer software testers. 
• Microsoft says that the issue only affected one one-hundredth
  of one percent of people who had installed the update. 
• The update was initially offered for download last week to
  early adopters, but Microsoft paused the rollout and took the
  update down while it investigated the issues. 

After
pausing the rollout of a
Windows 10 update that some users said was deleting their
personal files, Microsoft says it has identified and fixed
the issue — but it’s not quite ready for prime time just
yet. 

Last week, Microsoft began rolling out the October 2018 Update to
Windows 10, bringing a whole slew of new features and app
upgrades. However, the update was only available to those who
actively sought it out and installed it themselves, ahead of a
planned wide-spread rollout that was supposed to begin today,
October 9th. However,
Microsoft ultimately paused the update, as it investigated
user complaints over their missing files. 

In a blog post, Microsoft said the affected population was
low — “one one-hundredth of one percent” of people who
installed the update experienced data loss, the company claims.
The issue should be fixed now, but Microsoft has released a fixed
version of the update first to the Windows Insider community of
volunteer software testers, before it goes back out to regular
consumers for download. 

“We have fully investigated all reports of data loss,
identified and fixed all known issues in the update, and
conducted internal validation,” Microsoft said in the blog post.
“Also, Microsoft Support and our retail stores customer service
personnel are available at no charge to help customers.”

Additionally, the blog post explains in some technical
detail how how the glitch happened, and says that Microsoft will
assist anyone who lost their personal files with recovering their
data.