How to recover photos from a broken iPhone, even if Apple can’t help

It can still be possible to retrieve the photos stored inside a broken iPhone even if Apple says it can’t help, according to an interview by Canadian public broadcast service CBC with Jessa Jones, owner of tech repair shop iPadRehab outside of Rochester, New York.

The most common answer that Apple gives to iPhone users is “there is no way to get your pictures from your iPhone if it won’t turn on,” Jones told CBC. But, having recovered photos from broken iPhones herself, Jones said “it’s absolutely not true.”

Jones said that most water-related iPhone damage is recoverable, “about 95%,” she said.

Check out what you can do to retrieve your photos from your broken iPhone: