Technology

Computer outages frustrate passengers at airports across the country

Published

6 years ago

March 26, 2019

Keith Wagstaff

If you're reading this, your flight was probably delayed. — If you’re reading this, your flight was probably delayed.

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By Keith Wagstaff2019-03-26 16:29:11 UTC

Today was not a great day to fly.

At airports across the country, passengers from several airlines complained about long delays due to computer outages.

Turns out there is a system-wide computer outage at Charlotte International Airport preventing any flights from leaving. So this is fun.

— Caroline Ballard (@cballardnews) March 26, 2019

On Twitter, passengers stuck in line at JFK, Charlotte Douglas International Airport, Dallas/Fort Worth International Airport, McCarran International Airport in Las Vegas, and others vented … mostly at their airlines, who pointed it out it wasn’t their fault.

Sabre had a brief technical issue that impacted multiple carriers, including American Airlines. This technical issue has been resolved.

— American Airlines (@AmericanAir) March 26, 2019

It turns out Sabre, which provides reservation, check-in, and other services to 225 airlines, was to blame.

Mashable reached out to Sabre, who did not respond. But the company did tweet.

We are aware of the issues facing some of our customers. Recovery is in progress. We apologize for the inconvenience.

— Sabre (@Sabre_Corp) March 26, 2019

It looks like some systems eventually went back up, but, as you can see, that didn’t seem to make passengers any happier about their situation.

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