Business
Focals by North Review: The future is (almost) here
The concept of an IRL heads-up display has been a part of science fiction since basically the beginning. Big players have tried their hand at it with less than stellar results — most notably Google with Glass, and more recently Intel’s Vaunt. But North may have cracked the nut on smart glasses with Focals.
They are not perfect by any stretch of the imagination — they’re slightly heavy and don’t feel quite as seamless as science fiction promised they would — but this may be the best pair of smart glasses yet.
Who
Focals were created by North, a Canadian company backed by Intel Capital, Spark Capital and the Amazon Alexa Fund with nearly $200 million in funding. Around the time Google Glass was released, founders Aaron Grant, Matthew Bailey and Stephen Lake were working on a smart arm band. They were disenchanted, as were many, with Glass and sought out to make something better.
Their first priority? Make a great pair of glasses, then outfit them with technology. In order to do that, they had to allow for prescription lenses, which means that the lenses of their product had to be curved. This throws a huge wrench in the idea of lens-projected notifications and content, so Focals created its own special projector.
The company also felt that the touchpad on the side of Google Glass was overly cumbersome, leading them to build the Focals Ring to let users navigate through the menu.
What
The Focals are technically AR glasses, but they’re not focused on gaming or content consumption. The product is designed to move notifications from your phone to your sightline. It’s a bit like an Apple Watch for your face.
These notifications include the date and time, the weather, text notifications, email, Slack, Apple News alerts, Uber notifications, sports scores, turn-by-turn navigation and more. Users navigate through this content using the Ring, outfitted with a nub of a joystick, which is meant to be worn on the index finger of your dominant hand.
Users can proactively seek out information by clicking the joystick and scrolling, but the headset also serves up information in a push notification, including incoming messages and emails.
Importantly, North implemented a smart response system to keep users from having to pick up their phone each time they get a notification. The system gives users two options: choose from a list of smartly generated responses, or use speech-to-text through Focals’ built-in Alexa integration (the system is listening via built-in mic — but wearers have to opt-in during set up).
However, one of the great advantages for the Focals is also one of its weaknesses. The company chose to build a custom pair of glasses that could work with Rx lenses. That also means that the eyebox (the surface where you can see the projection) is smaller than other AR gadgets, which often use waveguides. In other words, your Focals have to be positioned pretty near perfectly to see the image. The company works hard to make sure that’s the case, fitting the glasses to your specific face. But glasses shift and move throughout the day, which means there’s plenty of re-adjusting in order to see the picture.
All that said, the Focals look surprisingly good. In fact, passersby would be hard-pressed to detect that they’re smart glasses in the first place. They aren’t comfortable enough to wear all day — the extra weight on the front means they get a bit uncomfortable after a few hours. But overall, these are pretty discreet as far as smart glasses go.
How
It’s a relatively time-consuming process to get your hands on a pair of Focals. Because the fit and size are so important to usability, users interested in purchasing a pair have to go to one of North’s two stores (there’s one in Toronto, and one in Brooklyn, NY).
The visit to the store is by appointment. Upon arrival, store associates will take you into a booth where you’ll sit before 11 cameras that will 3D model your head, determining where your eyes and ears sit relative to the rest of your face. The cameras also try to understand your gaze.
From there, you get a demo with a standard (not fitted) pair of Focals, during which you learn how to align the Focals and use the Ring. It takes a few weeks for your custom-fit Focals to be ready to pick up, at which point you go through a final sizing with an optician.
It’s tedious, and will be difficult for the company to scale, but it’s part of what gives Focals an edge in quality. Luckily for folks outside of Toronto and NY, Focals is heading off on a pop-up tour. You can check out the tour dates and locations here.
Why
‘Why?’ is perhaps the toughest question to answer when it comes to the Focals. The goal, as outlined by the company, is to keep you connected to the digital world without taking you out of the real world. In short, stop looking down at your phone.
That said, Focals also take away the option. When your phone rings, or even when your Apple Watch buzzes, you have a choice to make: look down, or ignore. When you’re wearing the Focals, that decision is eliminated.
For this reason, I feel like this product is meant for early adopters and folks who enjoy being ultra-connected to the digital world. If you’re already addicted to the sweet chime of your phone, the Focals may very well keep you more connected to the real world, and potentially save your neck from some stiffness. But if you do well to live in the real world and don’t appreciate the constant flow of notifications to your phone, the Focals likely won’t help you maintain that separation.
There are also some minor issues with the Focals themselves. The Ring isn’t super comfortable, particularly when typing on a computer (something most of us spend hours each day doing). The Ring also seems like something that would be very easy to lose or break — this hasn’t happened to me yet, but I wouldn’t be surprised if it did. (For now, North is replacing broken rings for free.)
With the Focals themselves, I’d like to be clear when I say that I was pleasantly surprised with the over all experience. The UI is pleasant to look at, and the little chime of a notification that whispers in your ear is most certainly addictive.
However, I found my eyes getting tired after more than an hour wearing the Focals. Using the Focals means that you’re constantly changing the focus of your eyes from close to far away, which can be tiring. Moreover, if the glasses shift a bit on your face, the text of the notification can become fuzzy, making the experience even more tiring.
Plus, the glasses are built to bend halfway through the arms, as opposed to where the arms meet the frames. This means you can’t hang the Focals off the front of your shirt, which is an admittedly minor gripe, but it bugged me throughout the review process.
Add to that the fact that Focals start at $600, this product is really for technophiles. For now.
North is on the right track. The company is constantly developing new features that are released each week — they recently launched Google Fit support to check your steps, as well as language lessons to brush up on your French during your walk to work. And they’ve started with the right priorities in mind. The Focals are fine looking glasses, and in general, the tech works. Now it’s about refinement.
nnToday, Facebook is coming together with 27 organizations around the world to start the non-profit Libra Association and…
nPosted by Mark Zuckerberg on Tuesday, June 18, 2019
A Global Coin
nFacebook got one thing right for sure: today’s money doesn’t work for everyone. Those of us living comfortably in developed nations likely don’t see the hardships that befall migrant workers or the unbanked abroad. Preyed on by greedy payday lenders and high-fee remittance services, targeted by muggers, and left out of traditional financial services, the poor get poorer. Libra has the potential to get more money from working parents back to their families and help people retain credit even if they’re robbed of their physical possessions. That would do more to accomplish Facebook’s mission of making the world feel smaller than all the News Feed Likes combined.
nIf Facebook succeeds and legions of people cash in money for Libra, it and the other founding members of the Libra Association could earn big dividends on the interest. And if suddenly it becomes super quick to buy things through Facebook using Libra, businesses will boost their ad spend there. But if Libra gets hacked or proves unreliable, it could cost lots of people around the world money while souring them on cryptocurrencies. And by offering an open Libra platform, shady developers could build apps that snatch not just people’s personal info like Cambridge Analytica, but their hard-earned digital cash.
nFacebook just tried to reinvent money. Next year, we’ll see if the Libra Association can pull it off. It took me 4000 words to explain Libra, but at least now you can make up your own mind about whether to be scared of Facebook crypto.
n","protected":false},"excerpt":{"rendered":"Facebook has finally revealed the details of its cryptocurrency, Libra, which will let you buy things or send money to people with nearly zero fees. You’ll pseudonymously buy or cash out your Libra online or at local exchange points like grocery stores, and spend it using interoperable third-party wallet apps or Facebook’s own Calibra wallet […] n","protected":false},"author":1603003,"featured_media":1845391,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"outcome":"","status":"","crunchbase_tag":0,"amp_status":"","relegenceEntities":[],"relegenceSubjects":[],"jetpack_publicize_message":"Facebook announces Libra cryptocurrency: All you need to know https://tcrn.ch/2FjoqzU by 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Constine","url":"","description":"","link":"https://techcrunch.com/author/josh-constine/","slug":"josh-constine","avatar_urls":{"24":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=96&d=identicon&r=g"},"links":{"homepage":"http://www.JoshConstine.com","facebook":"http://www.facebook.com/JoshConstine","twitter":"https://twitter.com/joshconstine","linkedin":"https://www.linkedin.com/in/joshconstine/","crunchbase":"https://www.crunchbase.com/person/josh-constine"},"position":"Editor-At-Large","cbDescription":"
Josh Constine is a technology journalist who specializes in deep analysis of social products. He is currently an Editor-At-Large for TechCrunch and is available for speaking engagements.
nnPreviously, Constine was the Lead Writer of Inside Facebook through its acquisition by WebMediaBrands, covering everything about the social network.
nnConstine graduated from Stanford University in 2009 with a Master's degree in Cybersociology, examining the influence of technology on social interaction. He researched the impact of privacy controls on the socialization of children, meme popularity cycles, and what influences the click through rate of links posted to Twitter.
nnConstine also received a Bachelor of Arts degree with honors from Stanford University in 2007, with a concentration in Social Psychology & Interpersonal Processes.
nnJosh Constine is an experienced public speaker, and has moderated over 120 on-stage interviews in 15 countries with leaders including Facebook CEO Mark Zuckerberg, whistleblower Edward Snowden (via on-stage video conference), and U.S. Senator Cory Booker. He is available to moderate panels and fireside chats, deliver keynotes, and judge hackathon and pitch competitions.
nnConstine has been quoted by The Wall Street Journal, CNN Money, The Atlantic, BBC World Magazine, Slate, and more, plus has been featured on television on Good Morning, America, The Today Show, China Central Television, and Fox News. Constine is ranked as the #1 most cited tech journalist on prestigious news aggregator Techmeme.
nn [Disclosures: Josh Constine temporarily advised a college friend's social location-sharing startup codenamed 'Signal' that was based in San Francisco before dissolving in 2015. This advising role was cleared with AOL and TechCrunch's editors and has concluded. Constine's fiancu00e9e Andee Gardiner co-founded startup accelerator Founders Embassy. Constine's cousin Darren Lachtman is the founder of influencer advertising startup Niche that was acquired by Twitter, and he's since left and founded teen content studio Brat. Constine does not write about Founders Embassy or Brat. Constine has personal acquaintances stemming from college housing circa 2007 with founders at Skybox Imaging (now Terra Bella), Hustle, Snapchat, and Robinhood, but does not maintain close social ties with them nor does that influence his writing. Constine occasionally does paid speaking engagements at conferences, but only those funded by companies he does not cover. Constine owns a small position in Ethereum and Bitcoin cryptocurrencies, does not day-trade, and discloses his positions directly in articles where appropriate. Constine does not do consulting, angel investing, or public stock trading beyond public stock invesments by his parents' estate that he has no role in managing or advising.] ","cbAvatar":"https://crunchbase-production-res.cloudinary.com/image/upload/v1415412437/xje35licfau9iewxnf44.png","twitter":"joshconstine","_links":{"self":[{"href":"https://techcrunch.com/wp-json/tc/v1/users/1603003"}],"collection":[{"href":"https://techcrunch.com/wp-json/tc/v1/users"}]}}],"replies":[[{"id":666067,"parent":0,"author":0,"author_name":"c r","author_url":"","date":"2019-06-18T03:10:07","content":{"rendered":"So, why do I care if the vendor has to pay transaction fees to Visa? That doesnu2019t seem like reason enough for me to adopt a new currency.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666067","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/063f6ba64d41d4bb4887b432d09d4da0?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/063f6ba64d41d4bb4887b432d09d4da0?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/063f6ba64d41d4bb4887b432d09d4da0?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"GBWCMWNZ2AORDOFG24Z57R2GFY"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666067"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}],"children":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments?parent=666067"}]}},{"id":666072,"parent":0,"author":0,"author_name":"Erik de Vries","author_url":"","date":"2019-06-18T03:44:18","content":{"rendered":"This may replace cash or debit transactions for many people. It will be a hard sell to credit card customers in the US though. Credit cards have 4 benefits over Libra.
n1) Ability to spend now and pay later. Even without interest when paying within a month.
n2) Ability to earn cash back or rewards. The merchants are paying for fees and rewards, but in the US they rarely charge the customer for those fees.
n3) Transactions are not final as they are with cash, debit, and Libra. Customer can challenge fraudulent charges and get transactions reversed.
n4) Credit cards are accepted almost everywhere in the US.
That said, this looks to be the best attempt to create a stable crypto currency so far. This may gain a lot of traction in countries where people donu2019t have access to stable currencies and for people that donu2019t have access to credit.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666072","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"S3BOOWUGAEVKG3MQPVHAB5IKJA"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666072"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}]}},{"id":666074,"parent":0,"author":0,"author_name":"S N","author_url":"","date":"2019-06-18T04:03:48","content":{"rendered":"I am sceptical. If KYC is a requirement, what’s to prevent them from censoring people they don’t like? For example, if you own a history channel on YouTube or something like that, and they decide to ban you for hate speech. And all of a sudden you can’t spend your Libra anymore.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666074","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/62f3bdf30e7b4ea882d77925c6db6265?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/62f3bdf30e7b4ea882d77925c6db6265?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/62f3bdf30e7b4ea882d77925c6db6265?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"M73UWALWXVWUBJ3WIOUUDUHAGQ"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666074"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}]}},{"id":666076,"parent":0,"author":0,"author_name":"Charles Porter","author_url":"","date":"2019-06-18T04:36:01","content":{"rendered":"Facebook is known for censoring undesirable content and collecting obscene amounts of private data on its users (and non-users. Facebook subsidiary WhatsApp announced that it would be suing users for violating its TOS, even if that violation occurred on a different platform or even meat-space.
nCan’t imagine that FaceBucks will be free from those concerns.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666076","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/435ffae10670466471c0b46cc7e90c39?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/435ffae10670466471c0b46cc7e90c39?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/435ffae10670466471c0b46cc7e90c39?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"KST5RH2GOMT5SGZO3XAUZVZ3QY"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666076"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}]}},{"id":666082,"parent":0,"author":0,"author_name":"Shannon Butler","author_url":"","date":"2019-06-18T04:57:49","content":{"rendered":"I haven’t read the white paper yet. I think Libra is going to have significant difficulty in maintaining the stability of the currency unless the gas charges are high to disincentivize arbitrage or there are stringent rules on trading.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666082","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"NBRR4URN2JESBPUFJIP2MGAZAG"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666082"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}]}},{"id":666091,"parent":0,"author":0,"author_name":"Scott McAfee","author_url":"","date":"2019-06-18T07:11:07","content":{"rendered":"“while exploitative remittance services like charge an average of 7% to send money abroad”
n……………….Journalism? Come on, step it up, you are an adult now and are capable of better than this.
#Calibra is going to be the biggest spyware application in history. $LIBRA $ZUCK
nWhy would you ever want #FACEBOOK to be able to track all of your transactions and/or savings? I seriously hope people are not that dumb.
nPLEASE PEOPLE DO NOT BE THAT DUMB!
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666092","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/43cd520ac2cef63da5718b4ad1fd7b86?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/43cd520ac2cef63da5718b4ad1fd7b86?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/43cd520ac2cef63da5718b4ad1fd7b86?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"DSPQ3H22TMZKNAQ2ULDJMUSRXQ"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666092"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}]}},{"id":666069,"parent":666067,"author":0,"author_name":"F F","author_url":"","date":"2019-06-18T03:24:35","content":{"rendered":"Hm… how about sending money to oversea? When you travel, you need to do currency exchange, you lose heaps of money by doing that. 7% sounds like a fair figure.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666069","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/89d55d331bc8ec7879531cbba3b45d34?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/89d55d331bc8ec7879531cbba3b45d34?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/89d55d331bc8ec7879531cbba3b45d34?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"S7U2QTVHQRYVXIDR2LILVKDOYQ"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666069"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}],"in-reply-to":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/comments/666067"}]}},{"id":666073,"parent":666067,"author":0,"author_name":"Erik de Vries","author_url":"","date":"2019-06-18T03:56:55","content":{"rendered":"Companies like TransferWise are lowering the cost of international transfers and access to money overseas. You donu2019t need crypto currencies to take on the remittance industry. You just need a company with less overhead and more automation to reduce the transaction costs.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666073","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/e83df7fd7ab6f712087b6d91d09a81fd?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"S3BOOWUGAEVKG3MQPVHAB5IKJA"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666073"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}],"in-reply-to":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/comments/666067"}]}},{"id":666080,"parent":666067,"author":0,"author_name":"Shannon Butler","author_url":"","date":"2019-06-18T04:50:50","content":{"rendered":"@Erik De Vries Transferwise is unfortunately still really expensive. I’d say due to the regulatory requirements imposed on these types of companies. As regulation comes into place this platform is likely to also become more expensive until it can be truly decentralized.
n"},"link":"https://techcrunch.com/2019/06/18/facebook-libra/#comment-666080","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/6a6594ad086c14c085f66f59ca0fc5e2?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"NBRR4URN2JESBPUFJIP2MGAZAG"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666080"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845350"}],"in-reply-to":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/comments/666067"}]}}]],"author":[{"id":1603003,"name":"Josh Constine","url":"","description":"","link":"https://techcrunch.com/author/josh-constine/","slug":"josh-constine","avatar_urls":{"24":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/fd3b857e7f0024396cdbd36c4c102a5d?s=96&d=identicon&r=g"},"links":{"homepage":"http://www.JoshConstine.com","facebook":"http://www.facebook.com/JoshConstine","twitter":"https://twitter.com/joshconstine","linkedin":"https://www.linkedin.com/in/joshconstine/","crunchbase":"https://www.crunchbase.com/person/josh-constine"},"position":"Editor-At-Large","cbDescription":"Josh Constine is a technology journalist who specializes in deep analysis of social products. He is currently an Editor-At-Large for TechCrunch and is available for speaking engagements.
nnPreviously, Constine was the Lead Writer of Inside Facebook through its acquisition by WebMediaBrands, covering everything about the social network.
nnConstine graduated from Stanford University in 2009 with a Master's degree in Cybersociology, examining the influence of technology on social interaction. He researched the impact of privacy controls on the socialization of children, meme popularity cycles, and what influences the click through rate of links posted to Twitter.
nnConstine also received a Bachelor of Arts degree with honors from Stanford University in 2007, with a concentration in Social Psychology & Interpersonal Processes.
nnJosh Constine is an experienced public speaker, and has moderated over 120 on-stage interviews in 15 countries with leaders including Facebook CEO Mark Zuckerberg, whistleblower Edward Snowden (via on-stage video conference), and U.S. Senator Cory Booker. He is available to moderate panels and fireside chats, deliver keynotes, and judge hackathon and pitch competitions.
nnConstine has been quoted by The Wall Street Journal, CNN Money, The Atlantic, BBC World Magazine, Slate, and more, plus has been featured on television on Good Morning, America, The Today Show, China Central Television, and Fox News. Constine is ranked as the #1 most cited tech journalist on prestigious news aggregator Techmeme.
nn [Disclosures: Josh Constine temporarily advised a college friend's social location-sharing startup codenamed 'Signal' that was based in San Francisco before dissolving in 2015. This advising role was cleared with AOL and TechCrunch's editors and has concluded. Constine's fiancu00e9e Andee Gardiner co-founded startup accelerator Founders Embassy. Constine's cousin Darren Lachtman is the founder of influencer advertising startup Niche that was acquired by Twitter, and he's since left and founded teen content studio Brat. Constine does not write about Founders Embassy or Brat. Constine has personal acquaintances stemming from college housing circa 2007 with founders at Skybox Imaging (now Terra Bella), Hustle, Snapchat, and Robinhood, but does not maintain close social ties with them nor does that influence his writing. Constine occasionally does paid speaking engagements at conferences, but only those funded by companies he does not cover. Constine owns a small position in Ethereum and Bitcoin cryptocurrencies, does not day-trade, and discloses his positions directly in articles where appropriate. Constine does not do consulting, angel investing, or public stock trading beyond public stock invesments by his parents' estate that he has no role in managing or advising.] ","cbAvatar":"https://crunchbase-production-res.cloudinary.com/image/upload/v1415412437/xje35licfau9iewxnf44.png","twitter":"joshconstine","_links":{"self":[{"href":"https://techcrunch.com/wp-json/tc/v1/users/1603003"}],"collection":[{"href":"https://techcrunch.com/wp-json/tc/v1/users"}]}}],"wp:featuredmedia":[{"id":1845391,"date":"2019-06-18T02:00:18","slug":"facebook-libra-2","type":"attachment","link":"https://techcrunch.com/2019/06/18/facebook-libra/facebook-libra-2/","title":{"rendered":"Facebook 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tiny phone is available unlocked at $350"},"content":{"rendered":"The first time I showed the Palm phone to the TechCrunch staff, they were excited. At the very least, it was a unique take on the category, designed to be a second phone for those moments that didnu2019t require a larger, bulkier device.
nBut reality set in pretty quickly. The deviceu2019s capabilities were severely limited by a number of factors, including size. The biggest issue, however, was a Verizon exclusive that only let users purchase the device as a second handset tied to an existing account.
nBack in April, the company announced that the 3.3-inch phone could be purchased as a standalone device u2014 albeit still through Verizon or US Mobile. Today, itu2019s expanding that, making the handset available unlocked, so it will work with AT&T, Verizon, T-Mobile and MetroPCS SIMs.
n nThe phoneu2019s available u201cat onlyu201d $350. Thatu2019s cheap compared to many full-sized, mid-tier handsets, but cheapness is certainly a relative concept. It still seems like a lot for a second phone, and while itu2019s certainly adorable, Iu2019d strongly advise against anyone using it as a primary handset. Heck, itu2019s not even all that great as a standalone MP3 player.
nIf youu2019re still interested, you can pre-order it today u2014 and Palm will throw in a $30 leather case with neck and wrist lanyards. It starts shipping in six to eight weeks.
n","protected":false},"excerpt":{"rendered":"The first time I showed the Palm phone to the TechCrunch staff, they were excited. At the very least, it was a unique take on the category, designed to be a second phone for those moments that didnu2019t require a larger, bulkier device. But reality set in pretty quickly. The deviceu2019s capabilities were severely limited […] n","protected":false},"author":699688,"featured_media":1732288,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"outcome":"","status":"","crunchbase_tag":0,"amp_status":"","relegenceEntities":[],"relegenceSubjects":[],"jetpack_publicize_message":"Palmu2019s tiny phone is available unlocked at $350 https://tcrn.ch/2IQznKt by @bheater"},"categories":[449223024,449557028],"tags":[1515,38616],"crunchbase_tag":[],"tc_stories_tax":[],"tc_event":[],"jetpack_featured_media_url":"https://techcrunch.com/wp-content/uploads/2018/10/CMB_50021.jpg","jetpack_publicize_connections":[],"shortlink":"https://tcrn.ch/2IQznKt","rapidData":{"pt":"","pct":""},"featured":false,"subtitle":"","fundingRound":false,"seoTitle":"","seoDescription":"","premiumContent":false,"premiumCutoffPercent":1,"tc_cb_mapping":[{"slug":"palm","cb_name":"Palm","cb_slug":"palm-organization","cb_link":"https://crunchbase.com/organization/palm"}],"associatedEvent":null,"event":null,"authors":[699688],"hideFeaturedImage":false,"relatedArticles":[],"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts/1845252"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts"}],"about":[{"href":"https://techcrunch.com/wp-json/wp/v2/types/post"}],"version-history":[{"count":4,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1845252/revisions"}],"predecessor-version":[{"id":1845265,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1845252/revisions/1845265"}],"authors":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/699688"}],"replies":[{"embeddable":true,"count":2,"href":"https://techcrunch.com/wp-json/wp/v2/comments?post=1845252&order=asc&tc_hierarchical=flat"}],"https://techcrunch.com/edit":[{"href":"https://techcrunch.com/wp-admin/post.php?post=1845252&action=edit"}],"author":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/699688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/media/1732288"}],"wp:attachment":[{"href":"https://techcrunch.com/wp-json/wp/v2/media?parent=1845252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/categories?post=1845252"},{"taxonomy":"post_tag","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tags?post=1845252"},{"taxonomy":"_tc_cb_tag_taxonomy","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/crunchbase_tag?post=1845252"},{"taxonomy":"tc_stories_tax","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_stories_tax?post=1845252"},{"taxonomy":"tc_event","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_event?post=1845252"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]},"_embedded":{"authors":[{"id":699688,"name":"Brian Heater","url":"","description":"","link":"https://techcrunch.com/author/brian-heater/","slug":"brian-heater","avatar_urls":{"24":"https://secure.gravatar.com/avatar/eb77d830ad404e16ee7a4c7000b5f49d?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/eb77d830ad404e16ee7a4c7000b5f49d?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/eb77d830ad404e16ee7a4c7000b5f49d?s=96&d=identicon&r=g"},"links":{"twitter":"https://twitter.com/bheater","linkedin":"http://www.linkedin.com/pub/brian-heater/1/a92/94","crunchbase":"https://www.crunchbase.com/person/brian-heater"},"position":"Hardware Editor","cbDescription":"
Brian Heater is the Hardware Editor at TechCrunch. He worked for a number of leading tech publications, including Engadget, PCMag, Laptop, and Tech Times, where he served as the Managing Editor. His writing has appeared in Spin, Wired, Playboy, Entertainment Weekly, The Onion, Boing Boing, Publishers Weekly, The Daily Beast and various other publications. He hosts the weekly Boing Boing interview podcast RiYL, has appeared as a regular NPR contributor and shares his Queens apartment with a rabbit named Lucy.
","cbAvatar":"https://crunchbase-production-res.cloudinary.com/image/upload/v1461345979/xynitsmpgmmobpekzxkg.jpg","twitter":"bheater","_links":{"self":[{"href":"https://techcrunch.com/wp-json/tc/v1/users/699688"}],"collection":[{"href":"https://techcrunch.com/wp-json/tc/v1/users"}]}}],"replies":[[{"id":666088,"parent":0,"author":0,"author_name":"Britney Daggers","author_url":"","date":"2019-06-18T06:46:37","content":{"rendered":"So explain this to a dummy…
nHow can you use it as a second phone when the carriers won’t sell you two valid/live SIM cards that both point to the same phone number?
nThanks
n"},"link":"https://techcrunch.com/2019/06/18/palms-tiny-phone-is-available-unlocked-at-350/#comment-666088","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/c7f0c30507e8b94aa3e3afd68aa5af5b?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/c7f0c30507e8b94aa3e3afd68aa5af5b?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/c7f0c30507e8b94aa3e3afd68aa5af5b?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"EOWUP5SCW64E5GZKMJI4TAYWO3"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666088"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1845252"}],"children":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments?parent=666088"}]}},{"id":666095,"parent":666088,"author":0,"author_name":"Allen Maresh","author_url":"","date":"2019-06-18T08:13:00","content":{"rendered":"There is a companion article on The Verge that states you would need to swap the sim phone to phone. sounds like a lot more trouble than it’s worth. I just wish someone would come out with a quality small phone such as the Samsung Mini that is no longer available.
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to negotiate term sheets with strategic investors"},"content":{"rendered":"n nThree years ago, I met with a founder who had raised a massive seed round at a valuation that was at least five times the market rate. I asked what firm made the investment.
nShe said it was not a traditional venture firm, but rather au00a0strategic investor that not only had no ties to her space but also had no prior investment experience. The strategic investor, she said, was looking to u201cget their hands dirtyu201d and u201cget in on the ground floor.u201d
nOver the next 2 years, I kept a close eye on the founder. Although she had enough capital to pivot her business focus multiple times, she seemed to be at odds, serving the needs of her strategic investor and her customer base.
nUltimately, when the business needed more capital to survive, the strategic investor didnu2019t agree with the founderu2019s focus, opted not to prop it up, and the business had to shut down.
nSadly, this is not an uncommon story as examples abound of strategic investors influencing startup direction and management decisions to the point of harm for the startup. Corporate strategics, not to be confused with dedicated funds focused on financial returns like a traditional venture investor like Google Ventures,u00a0often care less about return on investment, and more about a startupu2019s focus, and sector specificity. If corporate imperatives change, the strategicu00a0may cease to be the right partneru00a0or could push the startup inu00a0a challenging direction.
nAnd yet, fortunately, as the disruptive power of technology is being unleashed on nearly every major industry, strategic investors are now getting smarter, both in terms of howu00a0they investu00a0and how they partner with entrepreneurs.
nFrom making strong acquisitive plays (i.e.u00a0GMu2019s purchase of Cruise Automationu00a0oru00a0Toyotau2019s early-stage investment in Uber) to buildingu00a0dedicated funds, to executing commercial agreements in tandem with capital investment, strategics are getting savvier, and by extension, becoming better partners.u00a0 In some instances, they may be the best partner.
nNegotiating a term sheet with a strategic investor necessitates a different set of considerations. Namely: the preference for a strategic to facilitate commercial milestones for the startup, a cautious approach to avoid the u201cover-valuationu201d trap, an acute focus on information rights, and the limitation of non-compete provisions.
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future of diversity and inclusion in tech"},"content":{"rendered":"Silicon Valley is entering a new phase in its quest for diversity and inclusion in the technology industry. Some advocates call this part u201cthe end of the beginning,u201d Code2040 CEO Karla Monterroso tells TechCrunch.
nAt first, advocates were focused on calling out the lack of diversity at tech conferences, pressuring companies to release diversity data and debunking the pipeline problem. Then the focus shifted to hiring heads of diversity and implementing unconscious bias training (more on this in our ‘Diversity and inclusion playbook‘, but itu2019s worth pointing out those things are on their own are not productive).
nu201cWeu2019re past the window dressing stage and now itu2019s time to talk about accountability, consequences, promotions and retention,u201d she says. u201cAnd what it means to prioritize things to make sure the industry is not inhospitable.u201d
nWhile the diversity and inclusion movement has made some gains in the last few years, it has still suffered severe setbacks. On one hand, tech employees are recognizing their immense power when they speak up and organize. On the other hand, those accused of sexual harassment and misconduct are too often facing too few consequences. Meanwhile, people of color and women still receive too little venture funding, and tech companies are inching along at a glacial pace toward diverse representation and inclusion.
nu201cI would characterize where we are now as a leap forward over the last 10 years and several steps sideways and a few steps backward,u201d Freada Kapor Klein, co-founder at Kapor Capital and the Kapor Center for Social Impact, tells TechCrunch. u201c[…] Any point you can make in a positive direction, there’s a countervailing negative. And similarly, any time you can raise a criticism, somebody can point to something hopeful.u201d
nPlenty has been written about the problems regarding diversity and inclusion in the tech industry. Despite all sincere efforts to fix these D&I issues, it will never ultimately be fixed because the tech industry is a reflection of our society and all of its issues pertaining to race, gender, class, ability, age and sexual orientation.
nThat fact, however, does not mean there is no hope to be had. The future of the tech industry lies in the hands of everyday tech employees, new startup founders and investors with a fresh pair of eyes. And what’s become painfully clear is that commitment from the top is not optional.
nBut to get to the light at the end of the tunnel, the industry needs to come to terms with how it got to where it is today, the ineffectiveness of one-off initiatives like hiring a head of D&I and implementing a standalone unconscious bias training, and what it will take to get where it needs to go.u00a0
nThe old (white) boys club
nSilicon Valley is a predominantly white, male industry that is notoriously bad at welcoming and celebrating people from diverse backgrounds. This old boys club has put people of color and women at a disadvantage since the earliest days of the industry, and it continues to do so.
nThe current movement for diversity and inclusion started more than 10 years ago. At the time, there was talk about the lack of gender representation at tech conferences and the old boys club.
nIn his 2007 essay, u201cThe Old Boys Club is for Losers,u201d Anil Dash, current Glitch CEO and then-co-founder of ThinkUp, the first analytics tool for social media, describes how those who defend the status quo of the white male in tech are defending a culture of failure. He argues: “Those who are reaching out to include all members of their community, who are seeking out new ideas and voices, are not only winning, theyu2019re the only ones who will continue to win. You may succeed in defending the boys-only nature of your treehouse. But youu2019ll be dooming yourselves to irrelevance.”
nIn 2019, many people would welcome Dashu2019s take. But 2007 mainstream techies had a different understanding of diversity — so different that Dash was convinced hitting publish meant the end of his time in the tech industry, he tells TechCrunch.
nu201cI was lucky enough to have a platform and then a profile to be able to say something,u201d Dash says. u201cI was also convinced that was the end of my career. I was like, u2018well, the hell with this, Iu2019m done. Iu2019m leaving San Francisco so I might as well burn some bridges.u2019 Itu2019s funny now, because I think a lot of people would say thereu2019s an old boys club in Silicon Valley. And itu2019s very exclusionary, and these are things weu2019ve got to tackle.u201d
nDash says he remembers exactly where he was sitting when he hit publish on the post. Thatu2019s because he thought no one would let him back into the industry.
nu201cFortunately, that has turned out to not be the case,u201d Dash says. u201cThe Overton window has shifted a little bit in a way that is interesting and meaningful. At the same time, the problem hasnu2019t shifted. The difference is that we can talk about the problem, but that doesnu2019t mean weu2019re fixing the problem.u201d
nEllen Pao, co-founder at Project Include who was thrust into the spotlight during her lawsuit against Kleiner Perkins Caufield & Byer, agrees. In 2012, Pao filed a lawsuit against her then-employer alleging gender discrimination and workplace retaliation. In 2015, a jury denied Paou2019s claims of discrimination.
nu201cWhen I sued, people called me outright crazy and treated me like a liar,u201d Pao tells TechCrunch. u201cApparently that was the first time people were really hearing about it in a public light and they couldnu2019t process it. Today, so many people have told their stories and so many people have called attention to the problem that people are admitting itu2019s a problem.u201d
nWhatu2019s different today is that the attitudes have changed from u201cletu2019s ignore it to letu2019s do something about it,u201d she says.
nn
u201cThe problem is not that much has really been done about it,u201d Pao says. u201cCompanies are treating it as a PR crisis and strategy. Itu2019s not an operational imperative to them so you donu2019t see much change. You see the constant problems coming up again and again.u201d
nPao points to Uber, which eventually ousted its co-founder Travis Kalanick as CEO following damning allegations from engineer Susan Fowler regarding sexual harassment at the company. Pao thinks the company really hasnu2019t changed that much despite having a new CEO, Dara Khosrowshahi, in place.
nu201cItu2019s not the same horrible problems, but you still donu2019t see a lot of diversity,u201d she says.
nAnd then thereu2019s Tesla, which Pao calls a u201ctrash fire.u201d
nLast year, black Tesla factory workers described a culture of racism and discrimination at the electric car makeru2019s factory in Fremont, Calif.
nu201cI think thereu2019s still a ton of work to do,u201d Pao says. u201cThe change in attitude and the fact that people are actually responding to people sharing their experiences is a huge change, but itu2019s far from sufficient.u201d
nLip service
nWhen Google released the industryu2019s first diversity report in 2014, it kickstarted a diversity and inclusion strategy rooted very little in action. Today, many people refer to that phenomena as lip service, which is when people talk the talk but donu2019t walk the walk.
nIn 2014, Google reported it was 61.3 percent white and 69.4 percent male. Fast forward to today, and Google is 54.4 percent white and 68.4 percent male. The numbers have barely moved over the years. Looking at both FAANG (Facebook, Amazon, Apple, Netflix and Google) and A-PLUS (Airbnb, Pinterest, Lyft, Uber and Slack) companies today, tech employees are still predominantly white and Asian.
n nAt Facebook, there has been little change to its employee demographics in terms of the proportion that underrepresented minorities make up of the entire employee population. But Facebook Chief Diversity Officer Maxine Williams points out that there has been quite a lot of change within individual groups. For example, Williams tells TechCrunch that Facebook has increased the number of black women by 25x and black men by 10x over the last five years.
nu201cThere has been a lot of change,u201d Williams says. u201cHas there been as much as we want? No. And I certainly think we have the issue of when we started focusing on D&I in a very deliberate way. The company was already nine years old with thousands of people working here. The biggest takeaway is that the later you start, the harder it is.u201d
nThatu2019s the general state of the tech industry as a whole. While there has been some improvement in representation at these tech companies, there has not been nearly enough.
nu201cI do think diversity reports hold them a little bit accountable,u201d Pao says. u201cIt looks bad if they go backward. I do think itu2019s important because they should be looking at all of these numbers internally. But itu2019s unfortunate that they really look to the press to guide their strategy and attention.u201d
nWhere these numbers need to be, according to Pao, is at 13 percent for black employee representation and 17 percent for Latinx representation in order to reflect the demographics of the U.S. population.
nIn her work with startups via Project Include, Pao advises them to set 10-10-5-45 targets. The first two are to aim for 10 percent black and 10 percent Latinx employees. From there, those targets should increase to 13 percent and 17 percent.
nu201cNo one is close to that,u201d Pao says. u201cThere isnu2019t a startup thatu2019s actually where it should be. All of them are problematic.u201d
nDiscounting Apple and Amazon (both declined to comment for this story) — due to the fact that their numbers are inflated because of their respective retail and warehouse employee populations — the company closest to achieving full representation of black and Latinx employees is Lyft. Lyft is 9 percent Latinx and 10.2 percent black, according to its 2018 diversity numbers.
nAnd since gender is non-binary, at least 5% of a companyu2019s workforce should identify as such and the remaining 45% should identify as female, according to Pao.
nBut one diversity scandal after another proves a couple of things. One is that thereu2019s still not enough representation. The second is that there are still structural issues in place that create non-inclusive work environments and can fuel imposter syndrome. These structural issues entail things like an inconsistent performance review process, unclear and arbitrary paths to promotion, an ambiguous process for reporting bad behavior and secret conversations known as backchanneling. These private backchannels can create exclusive environments that prevent open, productive conversations.u00a0
nThis is where inclusion efforts — ideally with the buy-in from the CEO — can help. Without true inclusion, any diversity progress made will not last.
nu201cWeu2019re never going to make any progress by adding talent from diverse backgrounds if we donu2019t fix the inclusion and culture issues,u201d Kapor Klein says.
nSome companies have implemented unconscious bias training, but this initiative alone does not make statistically significant differences, either in reducing the incidence of bias or unfairness or increasing retention, Kapor Klein says.
nn
u201cThere is increasing serious research pointing out that unconscious bias training, especially as a one-off, is not only ineffective, it can be counterproductive,u201d she says. u201cWhat happens is people say, u2018Ok, I checked that box. I went to one hour of unconscious bias training so that must undo the 29 years Iu2019ve lived on this planet getting biased input every day.u2019 I think we have to look at not just whatu2019s ineffective but what actually either promotes backlash or is indeed counterproductive.u201d
nThis is where heads of diversity and inclusion are theoretically supposed to come in. Unfortunately, they are not always set up to succeed within organizations and can end up becoming companies’ instruments for lip service.
nu201cI donu2019t know that anyone [a head of D&I] has done it in an impactful way where this person reports into the CEO and has the authority to stop other executives from making really bad decisions related to diversity and inclusion,u201d Pao says. u201cMost of them are under the head of HR or people or under legal. Theyu2019re not empowered and they donu2019t have the team or the authority and thereu2019s no metric that they can push people toward and hold people accountable to. Theyu2019re in this weird role where a lot of it is external facing.u201d
nTake Google, for example. The company is on its third head of diversity since 2016 and has some of the more outspoken employees who are fed up with Googleu2019s culture.
nu201cLetu2019s just call it like it is,u201d Leslie Miley, a former engineering manager at Twitter, Google and Apple, tells TechCrunch. u201cGoogle canu2019t keep a D&I person.u201d
nIn April, Googleu2019s chief diversity officer, Danielle Brown, left the company to join payroll and benefits startup Gusto. Google brought Brown on board following Nancy Leeu2019s exit from the company in 2016. At the time, it was understood that Lee was retiring but has since joined electric scooter startup Lime as its chief human resources officer. Lee, however, tells TechCrunch she was not sure if her retirement would be permanent or not.
nu201cItu2019s a thankless job,u201d Miley says. u201cI think at most companies itu2019s thankless. Danielle Brown is a really good example of this. Youu2019re criticized by people for not doing enough, criticized by people for trying to do too much. There will always be a fight for resources, accountability. And when youu2019re at the intersection of gender, ethnicity and sexual orientation, that makes a lot of people fundamentally uncomfortable. And it just wears on you.u201d
nAnother issue with this role is that it too often reports to the human resources department, rather than directly to the CEO. With human resources, Miley says, that role is about limiting the liability of the company. So if thatu2019s the department to which a head of diversity and inclusion reports, itu2019s hard to effect change that is in service of employees.
nLee, who is now in a human resources role, says the effectiveness of a diversity lead who reports to HR depends on the relationship HR has to the rest of the executive team.
nu201cBut if you have a company that is particularly lacking in diversity, then maybe there does need to be a D&I person who reports directly to the CEO,u201d she says.
nMonica Poindexter, the newly appointed head of inclusion and diversity at Lyft, reports to Lyftu2019s VP of Talent and Inclusion but says there is a strong commitment from Lyft co-founders John Zimmer and Logan Green. While sheu2019s confident in Lyftu2019s approach to diversity and inclusion, as well as some other companies’ individual approaches, she takes issue with the fact that everyone is trying to attack the problem from a multitude of different ways.
nu201cIf there was an opportunity to align on one or two tech industry-wide initiatives as it relates to XYZ, then we could have a collective impact,u201d she tells TechCrunch, u201cThe one thing could be around if we need to evolve the tech interview process and assessing our hiring processes to understand when and how we can improve the opportunities in creating greater pathways for diverse populations.u201d
nOver the years, groups of diversity and inclusion leaders have formed but they havenu2019t stuck around.
nu201cQuite honestly, there is a lot of change in these roles,u201d she says. u201cThere might be some momentum at one point but it also depends on how much support that one head of D&I has. The idea of getting them all together — thatu2019s been done — but if weu2019re really going to influence this, it should be the heads of the tech companies that get together to talk about some of these challenges.u201d
nCandice Morgan, head of inclusion and diversity at Pinterest, has one of the longest stints at any tech company’s diversity and inclusion department. She’s been there since January 2016, “which in tech years, but also D&I years, is a long amount of time,” she tells TechCrunch.
n“In the last three years, there have been some major changes in the industry more broadly and in our approach,” she says.
n2016 was the first time Pinterest set public hiring goals and was very focused on recruiting, Morgan says. The following year, Pinterest focused a lot more energy around inclusion, and hired an inclusion specialist, increased the amount of employee resource groups and started looking at managers based on employee engagement scores.
n“We identified managers that were exceptionally inclusive,” Morgan says. “On the other side, we looked at managers getting average scores around inclusion. We asked ourselves what these inclusive managers were doing differently. They displayed a huge growth mindset, they were more likely to be humble and talk about mistakes and saw failure as opportunities to grow.”
nFrom there, Pinterest built an inclusive management handbook and training based on its learnings. And Pinterest integrated its unconscious bias training into its orientation in 2017.
nDespite the common idea that diversity and inclusion leaders have little agency, Morgan seems to have a bit more sway than some of her peers. Morgan attributes that to the relationships she’s built during the amount of time she’s been at Pinterest. In January, for example, Pinterest unveiled more inclusive beauty searches on its platform. As Pinterest stated at the time, the product feature was a result of a collaboration between the company’s technical and D&I teams working together.
n“Every single one of us is doing this work,” Morgan says. “We are gaining influence in a number of ways, we’re constantly coaching leaders and so when you start to build those relationships with them, you’re very much a business partner and you can influence them. With the skin tone work, it started as something on the side that we needed to socialize a number of times.”
nThis year, Morgan says she’s been especially focused on microaggressions, subtle behaviors that can lead to people feeling excluded. They can be anything from commenting on a black person’s hair to using gendered language. Another example, which former Uber engineer Susan Fowler Rigetti pointed to in her damning post about Uber, is only offering company swag in men’s sizes.
nAs part of Morgan’s work, she’s identifying the “behaviors we can intercept to create micro-affirmations.” Micro-affirmations are small, inclusive behaviors that offer encouragement and validation to others.
n“I taught a class with my inclusion program specialist focused on microaggressions and raising awareness around subtle behaviors and how they make people feel,” she says. “There is a tendency for companies or individuals to pat themselves on the back, but what happens there are more subtle ways people can feel excluded or included. Iu2019ve been spending a lot of time creating these roundtables where we put our leaders together.”
nFor example, she’s had discussions with Pinterest’s head of engineering and underrepresented engineers to discuss what does belonging look like on the engineering team. Every senior engineer, she says, has gone through one of those sessions.
nHaving a diversity and inclusion leader can surely be effective, and can be most effective if that leader has the ability to effect change and interface with senior leaders — preferably, the CEO. But only two D&I initiatives, Kapor Klein says, can make a difference as standalone. Thatu2019s setting specific diversity goals and giving a differential bonus for employee referrals of diverse talent.
nu201cWhatu2019s fascinating to me is that those two initiatives require CEO support and also very sophisticated senior management support because both of those initiatives encounter backlash,u201d she says.
nAnd for either one of those to be effective, there has to be an enlightened senior management team that understands the nuance and can push back when the CTO or a VP of engineering or anyone else says, u2018Wait a second, thatu2019s quote, unquote, reverse discrimination or thatu2019s unfair,u2019 or however they push that. So to be able to talk about what it means to create a level playing field requires a CEO who has some degree of sophistication and understands the nuance of the issue.u201d
nThe data says that u201cno matter how many bells and whistles you put into place, there is no substitute for an unequivocal commitment from the top,u201d she says. u201cWhoever is around that table needs to have a diversity lens when any business issue is being talked about.”
nIf five key initiatives are in place,u00a0however, there can be a significant change, she says. That brings Kapor Klein to her comprehensive approach, which she first outlined more than 10 years ago in u201cGiving Notice.u201d
nInvesting in diverse folks
nAnother contributor to this overall lack of diversity in tech is the lack of funding that goes to underrepresented founders. Last year, female founders brought in just 2.2 percent of U.S. venture capital dollars. And it surely doesnu2019t help that less than 10 percent of decision-makers at VC firms in the U.S. are women.
nu201cI want to also share that itu2019s not just a lack of funding, itu2019s that women are treated differently,u201d Women Who Tech founder Allyson Kapin tells TechCrunch.
nKapin points to a survey that Women Who Tech conducted a couple of years ago that found, of the 44 percent of women who reported harassment, 77 percent of them said they experienced sexual harassment as founders. And 65 percent of those sexually harassed reported being propositioned for sex in exchange for funding, Kapin says.
n“There is not an even leveled playing field,u201d Kapin says. u201cYou can have incredible traction, but women-led startups face barriers in terms of how critiqued they are and now you bring in a whole other level of sexism, sexual harassment and grossly propositioning women for sex in exchange for funding.u201d
nUnfortunately, itu2019s an even starker picture for black female founders. While the number of black women who have received more than $1 million in investment is growing, the number is still small. In 2015, there were 12 black women who had raised more than $1 million in funding, according to digitalundividedu2019s new ProjectDiane report. In 2017, there were 34.
nStill, the median amount of funding raised by black women is $0. Thatu2019s because the majority of startups founded by black women receive no money. Of the black women who raised less than $1 million in funding, the average raised amount is $42,000. In total, according to digitalundivided, black women have raised just .0006 percent of all tech venture funding since 2009.
nu201cThe founders are leaving VC behind,u201d Backstage Capital Founding Partner Arlan Hamilton tells TechCrunch. u201cThey tried, they asked, they asked nicely and VCs are not biting. I have a little bit more fuel in me to keep beating this drum of institutional investors and LPs, but itu2019s very soon going to be leaving them behind at the station, and theyu2019re going to look up and ask, u2018Why wasnu2019t I in this deal?u2019 And the same way I was yelling at people four years ago saying black people make companies, the same thing is going to happen here. Iu2019m over them.u201d
n
n
Backstage Capital, which is designed to exclusively invest in black founders, closed its first $5 million fund toward the end of 2016. Hamilton is in the process of closing a second $36 million fund to continue investing in people of color, despite false reports that she had given up.
nu201cThere was never a point ever that we stopped raising for the fund,u201d Hamilton tells TechCrunch. u201cThere was never a point where we thought about stopping. We are in the middle of raising for the fund. Itu2019s taking longer than we hope. The story is why does it take so long to raise a drop in the bucket of a fund. Why are people dropping out? Why are people not stepping up?u201d
nSince its inception, Backstage Capital has invested in more than 60 startups led by underrepresented founders. What initially drove her was the fact that u201cthere were people being overlooked for ridiculous reasons and that oversight was an opportunity.u201d
nu201cIt couldnu2019t stay that way without something breaking, and something has broken,u201d she says. u201cIt has broken in a good way — breaking good. You see it almost every day thereu2019s some other announcement about a black or brown founder or LGBT person defying odds.u201d
nHamilton points to success stories like Jewel Burks, who sold her company Partpic to Amazon, and Morgan DeBaun, whose media company Blavity is objectively killing it.
nu201cThis is the proof in the pudding that makes me know today that my instincts are right and what Iu2019m saying comes true,u201d Hamilton says. u201cIf you saw what happened the last few years, you have to believe thereu2019s something Iu2019m saying today that will come true.u201d
nWithin Backstage Capitalu2019s portfolio, Hamilton says weu2019ll see founders in the next 18 months announce revenue u201cout of this worldu201d and raise significant rounds. Thereu2019s a lot that is very promising to her, despite the lack of support from institutional investors.
nThere are very few black and Latinx investors, with only 2 percent of investment team members at VC firms identifying as black and just 1 percent identifying as Latinx, according to the National Venture Capital Association.
nBut there are some other funds cropping up that are run by black women and women of color, Hamilton says. Thereu2019s also Lo Toney, formerly of GV, who recently raised $35 million to fund diverse investors via Plexo Capital.
nStill, the industry needs more than just a handful of people making a point to fund folks from diverse backgrounds.
nu201cI donu2019t think institutional [VC] will get their act together fast enough,u201d Hamilton says.
nThereu2019s also an inherent economic privilege that plays into this. The racial wealth gap is vast and it surely impacts some potential founders of color to pursue startups. The median white family in the U.S. has 41 times the amount of wealth than the median black family and 22 times more wealth than the median Latinx family, according to the Institute for Policy Studies.
nWhile white founders may have the support of their wealthy parents or grandparents during the early days, people of color donu2019t always have that to fall back on. There is some hope, however, with presidential candidate Sen. Elizabeth Warren. Last week, Warren called out venture capital for failing diverse founders and unveiled a plan to support founders of color.u00a0
n nThis plan would provide cash to founders of color who don’t have access to the generations of wealth to which their white counterparts have.
nOne step forward, two steps back
nWhile some progress has been made, it’s undeniable that the industry has taken some steps back. People have become better versed in whatu2019s going on and are more willing to speak up. Additionally, there has been some demographic representation progress made.
nu201cWhile those changes are happening very slowly, we do see progress being made in some organizations along both gender, race and ethnicity lines,u201d Paradigm CEO Joelle Emerson says.
nu201cI think another is a sort of nuance being added to the conversation,” Emerson says. “Iu2019ve seen a lot more companies set clear goals around the parts of the employee lifecycle rather than looking year over year. Instead, theyu2019re asking more granular questions around compensation, hiring, promotions and employee sentiment.u201d
nEmerson, who has worked with tech companies like Slack and Pinterest over the last few years around diversity and inclusion, says this wasnu2019t happening four years ago. Companies, she says, were not comparing employee experiences around engagement, belonging, voice and access to resources.
nInstead, u201cthey were thinking about the end of the day message about who is here and not looking at how people get there. They werenu2019t looking at what they were doing internally.u201d
nu201cThe third piece is a more nuanced conversation about what diversity and inclusion even means,u201d Emerson says. u201cThere are conversations about the populations we should be talking about, and intersectionality, age, disability and economic status. Thereu2019s just a more robust conversation even being had. A lot of that is driven by employee activism.u201d
nn
Whatu2019s driving that employee activism are the steps being taken in the wrong direction. When 20,000 Google employees walked out in November, they were protesting the company paying $105 million to two executives accused of sexual harassment. They also made five key asks, but Google has only followed through on one.
nIn February, Google ended forced arbitration for its employees as it relates to any case of discrimination. While technically a win, it didnu2019t apply to the temporary contractors Google employs. Meanwhile, Google did not meet the other four demands, which entailed committing to end pay and opportunity inequity, disclosing a sexual harassment transparency report, implementing a process for people to anonymously report sexual misconduct and elevating the chief diversity officer to report to the CEO.
nt
ntttHarassers land on their feet much more easily than the people who accuse them. And thatu2019s a big problemtttttttFreada Kapor Klein, Co-founding Partner at Kapor Capitalntttttnt
Since then, however, things have only gotten worse. Google employees were forced to organize yet again in May, when employees staged a sit-in to protest the alleged retaliation toward employees at the hands of managers.
nIn May, two Google employees accused the company of retaliating against them for organizing the walkout. Meredith Whittaker, the lead of Googleu2019s Open Research and one of the organizers of the walkout, said her role was u201cchanged dramatically.u201d Fellow walkout organizer Claire Stapleton said her manager told her she would be demoted and lose half of her reports.
nAt the time, a Google spokesperson said:
nu201cWe prohibit retaliation in the workplace and publicly share our very clear policy. To make sure that no complaint raised goes unheard at Google, we give employees multiple channels to report concerns, including anonymously, and investigate all allegations of retaliation.u201d
nSince then, Googlers have demanded Alphabet CEO Larry Page step in and force Google to meet the demands of its employees.
nMiley, however, is not surprised little has changed at Google. Roughly 20 percent of employees walked out, but Miley thinks it wouldu2019ve been more impactful if 50 to 60 percent of employees walked out.
nu201cI support the walkout and the aims of the walkout,u201d Miley says. u201cI support the issues they put out there and the demands they made. I think they went about it wrong.u201d
nMiley is referring to the fact that the organizers were public about their intent to walk out.
nu201cIf it were me, I just wouldu2019ve walked out and then came back with demands,u201d he says. u201cPeople want to believe that Google wants to do the right thing. No, Google is a company. Companies know how to limit the powers of employees.u201d
nGoogleu2019s not the only company that has faced inner turmoil following reports of harassment. Employees at Riot Games similarly walked out over harassment issues in May.
nThe thing with harassment, unfortunately, is that even if the accused admit to wrongdoing, they have a way of bouncing back. And sometimes they get paid millions of dollars on their way out. It all relates back to the old boys club.
nMany of the people in this old boys club tend to face few consequences for their bad behavior, Pao says. Dave McClure stepped back at 500 Startups following sexual misconduct allegations, which he later admitted to. Today, McClure is reportedly raising money for a new fund. McClure declined to comment for this story.
nu201cWeu2019re allowing all of these people back into the community who have been problematic, or we allow them to stay,u201d Pao says. u201cThey donu2019t even have to leave and come back.u201d
nThen thereu2019s former SoFi CEO Mike Cagney, who was ousted from the company following a sex scandal, and went on to found another company and raise $50 million for it last year. Earlier this year, Cagney raised another $65 million.
nu201cDespite the hashtag Me Too in Hollywood, and then its reverberations in venture capital, and in tech, we have seen a remarkable rebound effect for harassers,u201d Kapor Klein says. u201cHarassers land on their feet much more easily than the people who accuse them. And thatu2019s a big problem.u201d
nKapor Klein also pointed to investors Chris Sacca, Steve Jurvetson and Justin Caldbeck.
nu201cYou can name white guy after white guy,u201d she says.
nJurvetson and Caldbeck declined to comment for this story. Sacca did not respond to TechCrunchu2019s request for comment.
nA question thatu2019s come up in light of these sexual harassment allegations and eventual comebacks of harassers pertains to whether people can change and redeem themselves. The biggest question is if these people should be allowed to stay in the tech industry or be forever blacklisted.
nu201cWell, I do believe people can change,u201d Kapor Klein says. u201cBut I donu2019t think people change in six to 18 months. I am unaware that any terms were written into any of their new contracts, which I would insist on.u201d
nWhatu2019s become clear over the last year is that workers are no longer willing to be silent. Many have recognized the power they wield as employees of companies that depend on them for a healthy bottom line. Moving forward, however, itu2019s going to take more organizing to effect real change, Miley says.
nu201cI donu2019t think changeu2019 happens unless you have that type of organizational structure and support and firepower to beat back the outsized influence of essentially very few people,u201d he says. u201cI think itu2019s going to take employees unionizing because it is very clear that the people benefiting from the systems are not going to change them.u201d
nThe light at the end of the tunnel
nLarger tech companies are in too deep, but thereu2019s some hope to be had with startups. Once a company hits a certain number of employees, itu2019s hard to make meaningful change. But if you start from day one, thereu2019s a good chance you can do it right.
nProject Include, founded by Pao, Kapor Klein, Baker, Tracy Chou and others, works with a few companies at a time around fostering diversity in an inclusive, comprehensive and accountable way.
nu201cIf there are enough of them who are more progressive and become successful, that could change the nature of tech,u201d Pao says.
nProject Include, a nonprofit organization, is a resource for people to implement change around diversity and inclusion in the tech industry. The project is focused on small to mid-stage startups, meaning anywhere from 25 to 1,000 employees.
nu201cThrough Project Include, weu2019ve seen some startups that are really trying to change and I do think this new generation of startups have several CEOs who are committed to making their companies inclusive,u201d Pao says. u201cI see them really thinking about the future and seeing that the world is changing and seeing that the workforce is very different, and if they focus on white male employees theyu2019ll lose the other three-fourths of the workforce. I think they understand itu2019s not sustainable and will put them at a huge disadvantage.u201d
nPao says she feels reassured by the likes of Asana CEO Dustin Moskovitz and Twilio CEO Jeff Lawson who clearly want to change and treat diversity and inclusion as an imperative.
nu201cItu2019s reassuring to see theyu2019re committed to putting time and energy into it and if they are open-minded and have an inclusive culture, you can see from the numbers that they are doing better,u201d Pao says. u201cYou can see change is happening, and people starting from scratch can change.u201d
nWeu2019re also approaching a period of time when the U.S. will no longer be a majority white country.
nu201cThe march of demographics is unstoppable,u201d Kapor Klein says.
nBy the year 2044, the U.S. will become a majority-minority nation, with white people making up less than 50 percent of the nationu2019s population, according to the U.S. Census.
n nThe impending demographic shift plus critical mass make a diverse workforce inevitable.
nu201cCritical mass, which has been a concept around for a long time in social science, has some real legitimacy,u201d Kapor Klein says. u201cAnd weu2019ve all felt it. Weu2019ve all felt the fear of speaking up if we’re an only in the room. And we all understand that when there are enough of us, whoever the ‘us’ might be, that it gives much more freedom to speak up.u201d
nCritical mass, depending on who you talk to, can range between ten to 30 percent. In the tech industry, that would mean an industry that is 30 percent diverse in order for the adoption of diversity and inclusion to become self-sustaining.
nu201cOnce you get to critical mass, whether itu2019s on the team in a division, but especially in a company or in an ecosystem, then you very rapidly shift in culture,u201d Kapor Klein says. u201cSo I’m hoping that we are on this long, sometimes hopeful, sometimes hopeless march. But it is a steady march toward critical mass.u201d
nThe urgent tasks at hand
nUntil we reach critical mass, there are some urgent tasks at hand. These entail:
n- n
- Implementing clear diversity representation and inclusion goals, and a comprehensive approach to achieve them n
- Investing more money in folks of color and female founders n
- For workers, continuing to organize and speak out against tech employers n
- Cross-company executive collaborationu00a0 n
Itu2019s a pretty straightforward list, but one that will take intent, organization and work to tackle.
nu201cI think we may have hit the limits of easy wins and everything else now is hard,u201d Miley says. u201cAnd itu2019s hard because itu2019s not which program you can sponsor, itu2019s not having an apprenticeship program, and itu2019s not increasing the types of people in your pipeline. Itu2019s the hard work of transforming your workforce to understand the value people bring to the table is not necessarily your path. You sit and go through what people say in Blind about people lowering the bar, people wanting to maintain the culture. They hold onto it like theyu2019re constipated. I donu2019t get it.u201d
n*This story has been updated to clarify a working definition of diversity, which includes race, gender, sexuality, age, ability (mental and physical), class and more.
n","protected":false},"excerpt":{"rendered":"Silicon Valley is entering a new phase in its quest for diversity and inclusion in the technology industry. Some advocates call this part u201cthe end of the beginning,u201d Code2040 CEO Karla Monterroso tells TechCrunch. At first, advocates were focused on calling out the lack of diversity at tech conferences, pressuring companies to release diversity data […] n","protected":false},"author":9528656,"featured_media":1840924,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"outcome":"","status":"","crunchbase_tag":0,"amp_status":"","relegenceEntities":[],"relegenceSubjects":[],"jetpack_publicize_message":"The future of diversity and inclusion in tech https://tcrn.ch/2ZrKLmA by @meganrosedickey"},"categories":[35027640,17396],"tags":[291,47458,81819,81,449557070],"crunchbase_tag":[576603209],"tc_stories_tax":[],"tc_event":[],"jetpack_featured_media_url":"https://techcrunch.com/wp-content/uploads/2019/06/diversity-cycle.png","jetpack_publicize_connections":[],"shortlink":"https://tcrn.ch/2ZrKLmA","rapidData":{"pt":"","pct":""},"featured":true,"subtitle":"Where the industry needs to go from here","fundingRound":false,"seoTitle":"","seoDescription":"","premiumContent":false,"premiumCutoffPercent":1,"tc_cb_mapping":[{"slug":"google","cb_name":"Google","cb_slug":"google-organization","cb_link":"https://crunchbase.com/organization/google"},{"slug":"apple","cb_name":"Apple","cb_slug":"apple-organization","cb_link":"https://crunchbase.com/organization/apple"},{"slug":"facebook","cb_name":"Facebook","cb_slug":"facebook-organization","cb_link":"https://crunchbase.com/organization/facebook"},{"slug":"include","cb_name":"Include","cb_slug":"include-organization","cb_link":"https://crunchbase.com/organization/include"}],"associatedEvent":null,"event":null,"authors":[9528656],"hideFeaturedImage":false,"relatedArticles":[],"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts"}],"about":[{"href":"https://techcrunch.com/wp-json/wp/v2/types/post"}],"version-history":[{"count":43,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922/revisions"}],"predecessor-version":[{"id":1845327,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922/revisions/1845327"}],"authors":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/9528656"}],"replies":[{"embeddable":true,"count":3,"href":"https://techcrunch.com/wp-json/wp/v2/comments?post=1825922&order=asc&tc_hierarchical=flat"}],"https://techcrunch.com/edit":[{"href":"https://techcrunch.com/wp-admin/post.php?post=1825922&action=edit"}],"author":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/9528656"}],"wp:featuredmedia":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/media/1840924"}],"wp:attachment":[{"href":"https://techcrunch.com/wp-json/wp/v2/media?parent=1825922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/categories?post=1825922"},{"taxonomy":"post_tag","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tags?post=1825922"},{"taxonomy":"_tc_cb_tag_taxonomy","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/crunchbase_tag?post=1825922"},{"taxonomy":"tc_stories_tax","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_stories_tax?post=1825922"},{"taxonomy":"tc_event","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_event?post=1825922"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]},"_embedded":{"authors":[{"id":9528656,"name":"Megan Rose Dickey","url":"","description":"Megan Rose Dickey is a senior reporter at TechCrunch focused on diversity, inclusion and social justice. She also covers the on-demand economy, artificial intelligence, algorithmic accountability and transportation.rnrnShe previously spent two years at Business Insider covering tech startups focused on the shared economy, IoT and music industry.rnrnShe graduated from the University of Southern California in 2011 with a degree in Broadcast and Digital Journalism.rnrn- See more at: https://www.crunchbase.com/person/megan-rose-dickey#sthash.ir4VFt2z.dpufrnrnPGP fingerprint for email is:u00a02FA7 6E54 4652 781A B365 BE2E FBD7 9C5F 3DAE 56BD","link":"https://techcrunch.com/author/megan-rose-dickey/","slug":"megan-rose-dickey","avatar_urls":{"24":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=96&d=identicon&r=g"},"links":{"facebook":"https://www.facebook.com/meganrosedickey","twitter":"https://twitter.com/meganrosedickey","linkedin":"http://www.linkedin.com/in/meganrosedickey","crunchbase":"https://www.crunchbase.com/person/megan-rose-dickey"},"position":"Senior Reporter","cbDescription":"
Megan Rose Dickey is a senior reporter at TechCrunch focused on diversity, inclusion and social justice. She also covers the on-demand economy, artificial intelligence and transportation.
nnShe previously spent two years at Business Insider covering tech startups focused on the shared economy, IoT and music industry.
nnShe graduated from the University of Southern California in 2011 with a degree in Broadcast and Digital Journalism.
nnPGP fingerprint for email is:u00a02FA7 6E54 4652 781A B365 BE2E FBD7 9C5F 3DAE 56BD
","cbAvatar":"https://crunchbase-production-res.cloudinary.com/image/upload/v1476472700/amx5oywdjjgelykqbmk0.jpg","twitter":"meganrosedickey","_links":{"self":[{"href":"https://techcrunch.com/wp-json/tc/v1/users/9528656"}],"collection":[{"href":"https://techcrunch.com/wp-json/tc/v1/users"}]}}],"replies":[[{"id":666059,"parent":0,"author":0,"author_name":"Gareth Cotter","author_url":"","date":"2019-06-18T01:17:38","content":{"rendered":"I have no doubt that Megan Rose Dickey has great intentions, but I have serious doubts about her strategies and their effectiveness.
nI can’t see how she ever intends to get past gender and race herself when she is so wholly focused on making them the most important qualities we should value view in a person. Even if we did implement her employment quotas, at what point does she intend to stop these quotas? Is it when the education system is improved for people of low-socioeconomic demographics? Because otherwise, the quotas would have to go on forever.
nShe enjoys deliberately misleading the reader into furthering her agenda with lines like:
n“Unfortunately, itu2019s an even starker picture for black female founders. While the number of black women who have received more than $1 million in investment is growing, the number is still small.”
n“In total, according to digitalundivided, black women have raised just .0006 percent of all tech venture funding since 2009.”
n– this number doesn’t show institutional racism/sexism as she would have you believe. She never appears to look at other major factors such as the amount of people from this demographic who have actually attempted to acquire funding for their tech start-up or at the foundations of any disparity with a detailed look at the education system, neither of which help her argument.
nI imagine that people must praise Megan Rose Dickey on a regular basis with her articles on inclusion, and why wouldn’t you praise her? I mean, you must be a racist or a sexist if you don’t…right? I’ve got a feeling there are a lot of people who are around Megan Rose Dickey who seriously doubt the effectiveness of her arguments and ideas for overcoming sexism/racism in the workplace but are too afraid to disagree with her.
n"},"link":"https://techcrunch.com/2019/06/17/the-future-of-diversity-and-inclusion-in-tech/#comment-666059","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/0503676b33467fe497db07115a601a69?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/0503676b33467fe497db07115a601a69?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/0503676b33467fe497db07115a601a69?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1792/40898362675_3bf442_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"XJMBS6HUMVJAPNJMUU4PEXOYOW"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666059"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922"}]}},{"id":666090,"parent":0,"author":0,"author_name":"Jay Dub","author_url":"","date":"2019-06-18T07:01:37","content":{"rendered":"So even in the 90’s, these employers were under-employing white people–right? Seems like this is more of an “over-hiring” Asians issue.
nHere are some problems–It’s not a given that skin color diversity really will affect business results and outputs–that gives far much too much credit to melatonin and genetics, don’t you think?
nAnother: What is “enough?” What is the goal–pure numerical distributional equality? And why are Ms. Pao’s numbers much more than arbitrary?
nAnother: What is “enough?” What is the goal–pure numerical distributional equality? How to handle multi-racial people?
nIf we get to 75% women, and 25% men, will that make things better? How? Is that “fair?” And why stop with “non-binary” gender? Why not go further, to each of the 32, 74, or even more granular representation? Race also really is non-categorical, isn’t it?
nOften activists and authors mention “structural” issues as a root-cause. What are these structures? Rules? Laws? Or do they really mean tacit, inferred, subcultural suspicions? The things pointed out in the article are not nefarious “keep them folks out” structural things. They’re well-developed processes with good reasons, and they’re not race-specific. There’s nothing “structural” to point to, I assure you.
n"},"link":"https://techcrunch.com/2019/06/17/the-future-of-diversity-and-inclusion-in-tech/#comment-666090","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/973cad453dd7c3c3c33236f72a1f4238?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/973cad453dd7c3c3c33236f72a1f4238?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/973cad453dd7c3c3c33236f72a1f4238?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"ROLV5XCTPH4C74WUIDJGQ6WHJU"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666090"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922"}]}},{"id":666093,"parent":0,"author":0,"author_name":"Pete Austin","author_url":"","date":"2019-06-18T07:20:00","content":{"rendered":"This article repeatedly uses the discriminatory phrase “old boy’s club”. Also I cannot see any old people in the photograph accompanying this article. For shame. You will only be taken seriously when you insist on targets for people in each 10-year age group – 50-59, 60-69, 70-79, 80-89 etc – to match the age profile of the US. And for all jobs, including hitech jobs, not just low-paid token jobs or managerial.
n"},"link":"https://techcrunch.com/2019/06/17/the-future-of-diversity-and-inclusion-in-tech/#comment-666093","type":"comment","author_avatar_urls":{"24":"https://secure.gravatar.com/avatar/51442da3a0c205a31497c15989fa6e41?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/51442da3a0c205a31497c15989fa6e41?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/51442da3a0c205a31497c15989fa6e41?s=96&d=identicon&r=g"},"techcrunch":{"avatar":"https://ct.yimg.com/cy/1768/39361574426_98028a_64sq.jpg","company":"(no company found)","title":"(no title found)","user":"2QCXWJFWULVL2KTSRXDD6CEHYF"},"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments/666093"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/comments"}],"up":[{"embeddable":true,"post_type":"post","href":"https://techcrunch.com/wp-json/wp/v2/posts/1825922"}]}}]],"author":[{"id":9528656,"name":"Megan Rose Dickey","url":"","description":"Megan Rose Dickey is a senior reporter at TechCrunch focused on diversity, inclusion and social justice. She also covers the on-demand economy, artificial intelligence, algorithmic accountability and transportation.rnrnShe previously spent two years at Business Insider covering tech startups focused on the shared economy, IoT and music industry.rnrnShe graduated from the University of Southern California in 2011 with a degree in Broadcast and Digital Journalism.rnrn- See more at: https://www.crunchbase.com/person/megan-rose-dickey#sthash.ir4VFt2z.dpufrnrnPGP fingerprint for email is:u00a02FA7 6E54 4652 781A B365 BE2E FBD7 9C5F 3DAE 56BD","link":"https://techcrunch.com/author/megan-rose-dickey/","slug":"megan-rose-dickey","avatar_urls":{"24":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/e64a35398ab7fb3ff0de4f0817dc1c78?s=96&d=identicon&r=g"},"links":{"facebook":"https://www.facebook.com/meganrosedickey","twitter":"https://twitter.com/meganrosedickey","linkedin":"http://www.linkedin.com/in/meganrosedickey","crunchbase":"https://www.crunchbase.com/person/megan-rose-dickey"},"position":"Senior Reporter","cbDescription":"Megan Rose Dickey is a senior reporter at TechCrunch focused on diversity, inclusion and social justice. She also covers the on-demand economy, artificial intelligence and transportation.
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Morgan working on a secretive digital banking project based out of London"},"content":{"rendered":"A number of incumbent banks are known to be developing new digital-first products in a bid to keep the new wave of challenger banks at bay and now it appears that the latest to make that move is J.P. Morgan.
nAccording to sources, the investment bank has begun recruiting for a secretive skunkworks project within London’s booming fintech industry. Very few details are known about what exactly J.P. Morgan plans to build, although TechCrunch understands the bank is busy hiring high level developers with full-stack and cloud-based dev skills for the new project, along with other personnel.
nOne source tells me that interested candidates are being asked to sign an NDA, and that the project is still in its formative stages. They say the plan is to essentially build a startup within a corporation that will be run independently and entirely separately from J.P. Morgan’s existing technology and businesses. The bank is only hiring for permanent positions rather than contractors in order to keep it “secret,” another source tells me. J.P. Morgan declined to comment.
nMeanwhile, for the few people I’ve spoken to who have heard about the project there’s speculation that J.P. Morgan is developing a competitor to “Marcus,” the digital bank launched by Goldman Sachs that focuses on savings and offers a competitive interest rate. That would also put it up against challenger banks such as Atom, Tandem and savings marketplace Raisin.
nHowever, one source tells me they’ve heard that J.P. Morgan’s skunkworks project could in fact be a much more ambitious cloud-based banking platform on which numerous products can be launched. That would be more akin to a core banking SaaS platform or “AWS for Banking,” along the lines of Starling’s core banking product or Germany’s solarisBank or London’s 11:FS Foundry.
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nnHe first joined TechCrunch in November 2009 as Contributing Editor for TechCrunch Europe, where he worked alongside Editor Mike Butcher to help build TechCrunch's coverage in Europe.
nnIn June 2011, Steve took a break from journalism to co-found the London and Prague-based startup Beepl. In his role as CEO, he helped the company raise its first VC round, along with seeing the Question & Answer site through development, private alpha and a high profile public launch. In November 2012, Beepl was acquired by Brand Embassy.
nnAlong with TechCrunch, Steve has written for numerous publications, including ZDNet (where he wrote the well-respected blog 'The Social Web'), The Guardian, Macworld, TES, Last100 and ReadWriteWeb. He also wrote and directed the critically acclaimed Silicon Valley documentary 'In Search of the Valley', which was released in September 2006.
nnIn 2002, Steve was made a fellow of the National Endowment for Science, Technology and the Arts. He's also one half of ProtoBake Labs, an 'ideas incubator' he co-founded with Pete Harris.
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nnHe first joined TechCrunch in November 2009 as Contributing Editor for TechCrunch Europe, where he worked alongside Editor Mike Butcher to help build TechCrunch's coverage in Europe.
nnIn June 2011, Steve took a break from journalism to co-found the London and Prague-based startup Beepl. In his role as CEO, he helped the company raise its first VC round, along with seeing the Question & Answer site through development, private alpha and a high profile public launch. In November 2012, Beepl was acquired by Brand Embassy.
nnAlong with TechCrunch, Steve has written for numerous publications, including ZDNet (where he wrote the well-respected blog 'The Social Web'), The Guardian, Macworld, TES, Last100 and ReadWriteWeb. He also wrote and directed the critically acclaimed Silicon Valley documentary 'In Search of the Valley', which was released in September 2006.
nnIn 2002, Steve was made a fellow of the National Endowment for Science, Technology and the Arts. He's also one half of ProtoBake Labs, an 'ideas incubator' he co-founded with Pete Harris.
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To the investor, the speculator, or the casual observer, the industry is in the midst of the “crypto winter” marked by dwindling public interest and stagnant prices after last year’s massive plunges.
nBut to the engineer or the founder, it is an industry which has never been so feverish; a sector erupting and overflowing with new initiatives, new developments, and new technologies. What follows is a brief, oversimplified summary of what I view as the most important current initiatives.
nOutsiders ask, quite reasonably: will anyone outside of a tiny minority ever really care? But “ever” is a long time, and blockchainers are still fairly flush with funding from the boom, and u2014 more importantly u2014 armed with two of the most potent weapons known to humankind: technical brilliance and true belief.
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won the H-1B lottery: Donu2019t lose your ticket when changing jobs"},"content":{"rendered":"n nGetting an H-1B skilled-worker visa is like winning the lottery u2014 literally: With the number of new visas issued each year capped at 85,000, most of this year’s over 200,000 applicants face disappointment. But if youu2019re already working in the United States, then youu2019ve already won the H-1B lottery, and that makes you a hot commodity.
nWith H-1Bs in short supply, successful companies frequently poach skilled workers. Everyone knows the tech sector thrives on this free exchange of people and ideas, so if another employer needs your skills, why not start working for them?
nWell, not so fast. H-1B holders can work only for the company that originally sponsored their visa application. So if you want to change employers, youu2019ll need to u201ctransferu201d your H-1B.
nThat process used to be relatively straightforward but not in the Trump era. (Boundless recently underwent this process with an employee, so we understand the pain.) The denial rate for initial H-1B applications spiked over five-fold to 32 percent just in the first quarter of fiscal 2019, up from 6 percent in 2015. Crucially, the Trump administration is targeting u201ccontinuingu201d H-1B applications used by existing employees to either renew their H-1B or switch it to a new employer. Even tech giants like Amazon are now seeing double-digit rejection rates.
n nThe bottom line: The days of getting an H-1B transfer quickly rubber-stamped are long gone, and that makes it vital to do whatever you can to keep the odds in your favor. The stakes are high u2014 if things go south, you could lose your right to live and work in the United States. Hereu2019s what H-1B holders need to know about the right u2014 and wrong u2014 ways to set about switching employers:
nDonu2019t take your transfer for granted.
nFirst, understand that an H-1B u201ctransferu201d is actually a brand new visa application, not a simple handover of your existing H-1B visa from one employer to another u2014 thereu2019s no such thing.
n","protected":false},"excerpt":{"rendered":"
Getting an H-1B skilled-worker visa is like winning the lottery u2014 literally: With the number of new visas issued each year capped at 85,000, most of this year’s over 200,000 applicants face disappointment. But if youu2019re already working in the United States, then youu2019ve already won the H-1B lottery, and that makes you a hot commodity.
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Previously, he worked as an equity analyst at Morgan Stanley covering the Power, Utilities & Clean Tech sectors. 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top VCs look for in women’s fertility startups"},"content":{"rendered":"A number of promising women’s health tech companies have popped up in the last few years, from fertility apps to ovulation bracelets — even Apple has jumped into the subject with the addition of period tracking built into the latest edition of the watch. But there hasn’t been much in the way of innovation in women’s sexual health for decades.
nIn-vitro fertilization (IVF) is now a 40-year-old invention and even the top pharmaceutical companies have spent a pittance on research and development. Subjects like polycystic ovarian syndrome, endometriosis and menopause have taken a backseat to other, more fatal concerns. Fertility is itself oftentimes a mysterious black box as well, though a full 10% of the female population in the United States has difficulty getting or staying pregnant.
nThat’s all starting to change as startups are now bringing in millions in venture capital to gather and treat women’s health. While it’s early days (no unicorns just yet) interest in the subject has been jumping steadily higher each year.
nTo shine a better light on the importance of tech’s role in spurring more innovation for women’s fertility, we asked five VCs passionate about the space for their investment strategies, including Sarah Cone (Social Impact Capital), Vanessa Larco (NEA), Anu Duggal (Female Founders Fund), Jess Lee (Sequoia) and Nancy Brown (Oak HC/FT).
nSarah Cone, Social Impact Capital
nn
Weu2019re interested in companies that create large data sets in womenu2019s health and fertility, enabling personalized medicine, clinical trial virtualization, better patient outcomes, and the application of modern AI/ML techniques to generate hypotheses that discover new targets and molecules.
n","protected":false},"excerpt":{"rendered":"
A number of promising women’s health tech companies have popped up in the last few years, from fertility apps to ovulation bracelets — even Apple has jumped into the subject with the addition of period tracking built into the latest edition of the watch. But there hasn’t been much in the way of innovation in […] n","protected":false},"author":4917400,"featured_media":1836935,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"outcome":"","status":"","crunchbase_tag":0,"amp_status":"","relegenceEntities":[],"relegenceSubjects":[],"jetpack_publicize_message":"What top VCs look for in women’s fertility startups https://tcrn.ch/2I6Znlp"},"categories":[449557102,1772,576596927,337,446313605,20429,17396],"tags":[449547332,291,12374,10406,406669,35350,304713875,449553379,1460,91372,576599593,7383,326792,576608420,479814,449557049,202,449551602],"crunchbase_tag":[],"tc_stories_tax":[],"tc_event":[],"jetpack_featured_media_url":"https://techcrunch.com/wp-content/uploads/2019/06/GettyImages-623680490.jpg","jetpack_publicize_connections":[],"shortlink":"https://tcrn.ch/2I6Znlp","rapidData":{"pt":"","pct":""},"featured":true,"subtitle":"Investors are starting to pour millions into women's health tech. Does your startup have what it takes to get their attention?","fundingRound":false,"seoTitle":"","seoDescription":"","premiumContent":true,"premiumCutoffPercent":0.23,"tc_cb_mapping":[{"slug":"female-founders-fund","cb_name":"Female Founders Fund","cb_slug":"female-founders-fund-organization","cb_link":"https://crunchbase.com/organization/female-founders-fund"},{"slug":"apple","cb_name":"Apple","cb_slug":"apple-organization","cb_link":"https://crunchbase.com/organization/apple"},{"slug":"abbvie","cb_name":"AbbVie","cb_slug":"abbvie-organization","cb_link":"https://crunchbase.com/organization/abbvie"}],"associatedEvent":null,"event":null,"authors":[4917400],"hideFeaturedImage":false,"relatedArticles":[],"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts/1836879"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts"}],"about":[{"href":"https://techcrunch.com/wp-json/wp/v2/types/post"}],"version-history":[{"count":18,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1836879/revisions"}],"predecessor-version":[{"id":1840886,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1836879/revisions/1840886"}],"authors":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/4917400"}],"replies":[{"embeddable":true,"count":0,"href":"https://techcrunch.com/wp-json/wp/v2/comments?post=1836879&order=asc&tc_hierarchical=flat"}],"https://techcrunch.com/edit":[{"href":"https://techcrunch.com/wp-admin/post.php?post=1836879&action=edit"}],"author":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/4917400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/media/1836935"}],"wp:attachment":[{"href":"https://techcrunch.com/wp-json/wp/v2/media?parent=1836879"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/categories?post=1836879"},{"taxonomy":"post_tag","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tags?post=1836879"},{"taxonomy":"_tc_cb_tag_taxonomy","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/crunchbase_tag?post=1836879"},{"taxonomy":"tc_stories_tax","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_stories_tax?post=1836879"},{"taxonomy":"tc_event","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_event?post=1836879"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]},"_embedded":{"authors":[{"id":4917400,"name":"Sarah Buhr","url":"","description":"","link":"https://techcrunch.com/author/sarah-buhr/","slug":"sarah-buhr","avatar_urls":{"24":"https://secure.gravatar.com/avatar/fd29b49402f568221dff899bf12b7c14?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/fd29b49402f568221dff899bf12b7c14?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/fd29b49402f568221dff899bf12b7c14?s=96&d=identicon&r=g"},"links":{"homepage":"http://www.about.me/sarahbuhr","facebook":"http://www.facebook.com/sarahbuhr","twitter":"http://twitter.com/sarahbuhr","linkedin":"http://www.linkedin.com/in/sarahjanebuhr","crunchbase":"https://www.crunchbase.com/person/sarah-buhr"},"position":"Reporter","cbDescription":"
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future of car ownership: Building an online dealership"},"content":{"rendered":"Buying a car is painful. Dealerships are the worst, and the options are endless. The rise of the Internet produced powerful tools for shoppers, but in the end, most buyers still have to trudge down to a car lot.
nFor this series of articles, TechCrunch spoke with several founders and investors attempting to rethink car buying. It’s clear these startups are the underdog in this fight. Most consumers buy cars the same way as their grandparents did and for good reason. Dealerships nationwide fought for years to enact laws and regulations that protect their businesses.
nSeveral young companies are attempting to put the dealership online. Companies like Carvana, Shift, Vroom and Joydrive are putting the entire car buying process online, allowing customers to buy, trade-in and even test drive vehicles without talking to a salesman in an oversized golf pullover.
nIn the next part of this series, weu2019ll look at companies like Fair that are moving consumers away from purchasing and into short-term leases. Even automakers are trying something new. Tesla sells directly to consumers while Volvo, BMW, Mercedes and others are launching subscription options to give owners even more flexibility.
nThe three new dealerships
n nSeveral companies are building online car dealerships. Shoppers find and buy a vehicle solely through these sites, and often, the cars are delivered to the buyer. These online dealerships even take trade-ins.
nThree services dominate this space, and they were all founded in 2013. Carvana, Shift, and Vroom hit the market at the same time but have experienced different paths. One thing is clear though: it takes hundreds of millions of venture capital money to build an online dealership.
nEmily Melton, co-founder and managing partner, Threshold Ventures (formally known as DFJ Ventures), points to consumeru2019s changing expectations and an optimized process across all kinds of vehicles. She co-led Shiftu2019s Series A in 2014.
n","protected":false},"excerpt":{"rendered":"
Buying a car is painful. Dealerships are the worst, and the options are endless. The rise of the Internet produced powerful tools for shoppers, but in the end, most buyers still have to trudge down to a car lot. For this series of articles, TechCrunch spoke with several founders and investors attempting to rethink car […] 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Big players have tried their hand at it with less than stellar results u2014 most notably Google with Glass, and more recently Intel’s Vaunt. But North may have cracked the nut on smart glasses with Focals.
nThey are not perfect by any stretch of the imagination u2014 they’re slightly heavy and don’t feel quite as seamless as science fiction promised they would u2014 but this may be the best pair of smart glasses yet.
nWho
nFocals were created by North, a Canadian company backed by Intel Capital, Spark Capital and the Amazon Alexa Fund with nearly $200 million in funding. Around the time Google Glass was released, founders Aaron Grant, Matthew Bailey and Stephen Lake were working on a smart arm band. They were disenchanted, as were many, with Glass and sought out to make something better.
nTheir first priority? Make a great pair of glasses, then outfit them with technology. In order to do that, they had to allow for prescription lenses, which means that the lenses of their product had to be curved. This throws a huge wrench in the idea of lens-projected notifications and content, so Focals created its own special projector.
nThe company also felt that the touchpad on the side of Google Glass was overly cumbersome, leading them to build the Focals Ring to let users navigate through the menu.
nWhat
nThe Focals are technically AR glasses, but they’re not focused on gaming or content consumption. The product is designed to move notifications from your phone to your sightline. It’s a bit like an Apple Watch for your face.
nThese notifications include the date and time, the weather, text notifications, email, Slack, Apple News alerts, Uber notifications, sports scores, turn-by-turn navigation and more. Users navigate through this content using the Ring, outfitted with a nub of a joystick, which is meant to be worn on the index finger of your dominant hand.
nntt
nttntt nUsers can proactively seek out information by clicking the joystick and scrolling, but the headset also serves up information in a push notification, including incoming messages and emails.
nImportantly, North implemented a smart response system to keep users from having to pick up their phone each time they get a notification. The system gives users two options: choose from a list of smartly generated responses, or use speech-to-text through Focals’ built-in Alexa integration (the system is listening via built-in mic — but wearers have to opt-in during set up).
nHowever, one of the great advantages for the Focals is also one of its weaknesses. The company chose to build a custom pair of glasses that could work with Rx lenses. That also means that the eyebox (the surface where you can see the projection) is smaller than other AR gadgets, which often use waveguides. In other words, your Focals have to be positioned pretty near perfectly to see the image. The company works hard to make sure that’s the case, fitting the glasses to your specific face. But glasses shift and move throughout the day, which means there’s plenty of re-adjusting in order to see the picture.
nAll that said, the Focals look surprisingly good. In fact, passersby would be hard-pressed to detect that they’re smart glasses in the first place. They aren’t comfortable enough to wear all day — the extra weight on the front means they get a bit uncomfortable after a few hours. But overall, these are pretty discreet as far as smart glasses go.
nHow
nIt’s a relatively time-consuming process to get your hands on a pair of Focals. Because the fit and size are so important to usability, users interested in purchasing a pair have to go to one of North’s two stores (there’s one in Toronto, and one in Brooklyn, NY).
nThe visit to the store is by appointment. Upon arrival, store associates will take you into a booth where you’ll sit before 11 cameras that will 3D model your head, determining where your eyes and ears sit relative to the rest of your face. The cameras also try to understand your gaze.
nFrom there, you get a demo with a standard (not fitted) pair of Focals, during which you learn how to align the Focals and use the Ring. It takes a few weeks for your custom-fit Focals to be ready to pick up, at which point you go through a final sizing with an optician.
nIt’s tedious, and will be difficult for the company to scale, but it’s part of what gives Focals an edge in quality. Luckily for folks outside of Toronto and NY, Focals is heading off on a pop-up tour. You can check out the tour dates and locations here.
nWhy
n‘Why?’ is perhaps the toughest question to answer when it comes to the Focals. The goal, as outlined by the company, is to keep you connected to the digital world without taking you out of the real world. In short, stop looking down at your phone.
nThat said, Focals also take away the option. When your phone rings, or even when your Apple Watch buzzes, you have a choice to make: look down, or ignore. When you’re wearing the Focals, that decision is eliminated.
nFor this reason, I feel like this product is meant for early adopters and folks who enjoy being ultra-connected to the digital world. If you’re already addicted to the sweet chime of your phone, the Focals may very well keep you more connected to the real world, and potentially save your neck from some stiffness. But if you do well to live in the real world and don’t appreciate the constant flow of notifications to your phone, the Focals likely won’t help you maintain that separation.
nThere are also some minor issues with the Focals themselves. The Ring isn’t super comfortable, particularly when typing on a computer (something most of us spend hours each day doing). The Ring also seems like something that would be very easy to lose or break u2014 this hasn’t happened to me yet, but I wouldn’t be surprised if it did. (For now, North is replacing broken rings for free.)
nWith the Focals themselves, I’d like to be clear when I say that I was pleasantly surprised with the over all experience.u00a0The UI is pleasant to look at, and the little chime of a notification that whispers in your ear is most certainly addictive.
nHowever, I found my eyes getting tired after more than an hour wearing the Focals. Using the Focals means that you’re constantly changing the focus of your eyes from close to far away, which can be tiring. Moreover, if the glasses shift a bit on your face, the text of the notification can become fuzzy, making the experience even more tiring.
nPlus, the glasses are built to bend halfway through the arms, as opposed to where the arms meet the frames. This means you can’t hang the Focals off the front of your shirt, which is an admittedly minor gripe, but it bugged me throughout the review process.
nAdd to that the fact that Focals start at $600, this product is really for technophiles. For now.
nNorth is on the right track. The company is constantly developing new features that are released each week u2014 they recently launched Google Fit support to check your steps, as well as language lessons to brush up on your French during your walk to work. And they’ve started with the right priorities in mind. The Focals are fine looking glasses, and in general, the tech works. Now it’s about refinement.
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