Finance
The best client gifts or corporate gifts? Paring knives, says expert
- The best client gifts or corporate gifts aren’t gift baskets
or nice bottles of wine, says gift-giving expert John Ruhlin —
the best gifts are high-quality knives. - When done right, client gifts can lead to increased business
and more meaningful relationships with clients. - A thoughtful gift will help you stay at the front of a
client’s mind every time they use it, he said. - Knives are practical, not flashy, and are likely to get used
for years.
If you’re trying to impress a business client with a nice gift,
think again before you send over a fruit basket, gift card, or
bottle of wine.
According to gift-giving expert John Ruhlin, the best gift you
can give a client is something a little more unusual: a paring
knife.
Ruhlin would know. As a 20-year-old college student in 2000, he
began selling Cutco knives, and found that the famous cutlery
sold even better when framed as a potential business gift. He
eventually built his company, the Ruhlin Group, around the art of
corporate gift-giving, with Cutco as one of his partners. He
wrote the book “Giftology”
in 2016.
Gift-giving is sometimes treated as an afterthought in the
corporate world, but Ruhlin says a thoughtful gift to a client
can increase a company’s referrals and lead to long and
meaningful relationships.
“Our whole goal
is to get something in somebody’s hands where you’re remaining
top-of-mind and triggering that memory of it being given by that
particular person,” Ruhlin told Business Insider.
But why a knife?
“Most people only focus on business-oriented things when they’re
doing gifting, or they focus on consumables and gift cards and
crap that’s not very thoughtful,” Ruhlin told Business Insider.
“A knife is one of those things that’s generic enough that you
can give it to anybody, but it’s useful and unique enough that it
kind of hits people off guard.”
“It flies under the radar, it doesn’t feel too flashy, but it’s
one of the things that you end up using.”
Read more:
Here’s why we’re all so bad at giving gifts people actually
want
Ruhlin learned from his Cutco days that a good gift communicates
that you value not only the recipient, but their inner circle,
too. It’s best to target areas of their lives where you know they
spend lots of time with people close to them — like the kitchen.
“Whether you make 50 grand a year or $5 million a year, the hub
of everybody’s house, the intimate place of their house when they
host friends and family, is the kitchen,” Ruhlin told Business
Insider. “You’re either a foodie, you host people, or you’re
cooking for your kids, or whatever, whether you’re in New York or
whether you’re in Idaho.”
As it turns out, Ruhlin’s gift idea could end up saving you a few
bucks, too. A Cutco paring knife retails between
$65 and $72, according to the company’s website, while other
leading brands such as
Wüsthof,
Global, and
Mac have slightly more affordable options. Meanwhile, a gift
fruit basket can exceed $100 from companies such as
Williams Sonoma or
Harry and David.
On top of that, if the cutlery is top-quality, you can virtually
guarantee that it’s going to get used.
“Most people have crappy tools in the kitchen because they got
them, you know, from somebody when they got married or whatever,”
Ruhlin said.
“So I would tell people, if you send something that’s best in
class, that’s better than anything that they currently have,
they’ll use it. Especially if it’s a utilitarian, practical
item.”
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