Elon Musk says Tesla customers may get delayed response

Tesla CEO Elon
Musk.
Rich Pedroncelli / Associated
Press

Some Tesla customers will have to wait longer to get a response
from customer service due to a significant increase in vehicle
deliveries, CEO Elon Musk said via Twitter on Wednesday.

“Due to a large increase in vehicle delivery volume in
North America, Tesla customers may experience longer response
times. Resolving this is our top priority,” he said.

Tesla did not immediately respond to a request for comment
on how long the extended response times will last or what
percentage of customers may be affected.

Musk’s tweet came one minute after he replied to a
Twitter user who said that Tesla’s customer service was not
responding to his emails as he prepared for delivery of a Model
3.

“My apologies, am working on this exact issue right now,”
Musk said
in response.

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