Dollar Tree offers a no-frills shopping experience.Business Insider/Mary Hanbury
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Dollar Tree and Dollar General are the largest dollar stores in the United States and are neck-and-neck in terms of store count and annual sales. Based on numbers alone, the two chains are almost identical. However, there are some big differences in the shopping experiences you’ll have at these stores.
- On Thursday, the two companies reported second-quarter results. Same-store sales at Dollar General were up 3.7%, while Dollar Tree reported a more modest 1.8% growth because of weaker sales at its Family Dollar stores.
- We put the two stores to the test.
Bargain-hunting has been the flavor of the past decade.
Since the recession, cost-conscious consumers have flocked to off-price, thrift, and dollar stores in search of good deals. As a result, these stores have seen a surge in sales.
From 2010 to 2015, US dollar-store sales grew to $45.3 billion from $30.4 billion, and hundreds of stores have opened. The credit-rating agency Moody’s said it expects this market to grow 8% in 2018. That’s about double the growth of 3.5% to 4.5% it expects for US retail in general during the same time.
Dollar General and Dollar Tree are the two largest dollar stores in the United States and based on numbers alone, the two chains are almost identical.
Dollar Tree – and its newly acquired Family Dollar chain – have slightly more locations than Dollar General, but both have about 14,000 to 15,000. In terms of sales, Dollar Tree is a close second, generating $22 billion in sales in 2017 compared with $23.5 billion at Dollar General.
But there is a massive difference in the shopping experience at these no-frills stores. First and foremost, Dollar Tree sells only products that are $1 or under, whereas Dollar General, which once did the same, is now more like a discount retailer.
In recent quarters, Dollar General has outpaced its main rival in terms of sales growth. In the most recent quarterly results, reported on Thursday, same-store sales were up 3.7% at Dollar General and 1.8% at Dollar Tree, because of weaker sales at its Family Dollar stores.
We visited both Dollar General and Dollar Tree in March to see how they compared:
Our first stop was at Dollar General. The chain has 14,761 stores in the US, most of which are located in rural areas.
Business Insider/Mary Hanbury
Dollar General was initially rolled out to areas that were not already served by a Walmart. As these stores are generally in rural markets, they cost less to operate.
Walmart launched a series of mini express stores in 2014 with the aim of winning back the midweek shopper from Dollar General. The strategy was not successful, and Walmart ended up closing these stores and selling 41 of the locations to Dollar General.
Source: Dollar General and Business Insider
While Dollar General isn’t strictly a dollar store, prices are generally 20% to 40% lower than at traditional grocery and drug stores, according to a report by the credit-rating company Moody’s.
Business Insider/Mary Hanbury
The company’s target shopper comes from a household making $40,000 or less a year.
“The economy is continuing to create more of our core customer,” Dollar General CEO Todd Vasos told The Wall Street Journal in December.
When the economy bites, the company flourishes.
“We are putting stores today [in areas] that perhaps five years ago were just on the cusp of probably not being our demographic, and it has now turned to being our demographic,” Vasos said.
The chain’s seasonal merchandise accounts for 49% of its revenue, according to Moody’s. Almost a quarter of this store was taken up by seasonal items — there were a lot of Easter toys, chocolates, and St. Patrick’s Day decorations.
Business Insider/Mary Hanbury
The store changes its assortment constantly, which gives its shoppers a treasure-hunt kind of experience. For this reason, e-commerce retailers such as Amazon are less of a threat to the store.
“Dollar stores have not sought online penetration for the simple reason that they don’t have to,” according to Moody’s.
Despite this, both Dollar Tree and Dollar General have an online platform.
The remaining part of the store was stocked with beauty products, children’s toys, and accessories.
Business Insider/Mary Hanbury